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Our shipping partner in Germany is DHL Express.
You can cancel the purchase contract within 14 days without giving any reason.
– The item must be in perfect condition and unworn – it must only have been worn for as long as is absolutely necessary to check its condition, characteristics and size;
– Item must be returned in original shipping packaging and original branded packaging, with any related accessories, instructions booklets, labels, protective covers, leaflets or boxes;
– Our Quality Service Department will determine if the item(s) received are acceptable and conform to the terms and conditions and, if compliant, we will then proceed with the refund.
Personalized products are excluded from cancellation.
Personalized products are excluded from cancellation.
Our quality service department checks whether the item(s) received are acceptable and meet the conditions.
Refunds may take up to 10 working days to process. Working days are defined as Monday to Friday, excluding public holidays.
All returns are free of charge within Switzerland.
Albert Nobilis products are sold exclusively in Albert Nobilis stores and through our official website Albert-Nobilis.com. Only when you purchase through Albert Nobilis’ exclusive distribution network can you be sure that your product is authentic.
If the product was purchased on Albert-Nobilis.com or in our exclusive Albert Nobilis store network, it is guaranteed to be authentic.
All Albert Nobilis products are manufactured to the highest standards and should last for many years with proper care.
We do not offer a warranty for our products, but we do offer a care service.
If you have any further questions about the quality of an Albert Nobilis item, we invite you to visit your nearest store or contact customer service.
You can subscribe to our Albert Nobilis newsletter here .
Our products are made exclusively in Italy, where every phase of manufacturing maintains and renews our tradition of excellence and innovation.
We currently accept the following payment methods on Albert-Nobilis.com:
- Visas
- Mastercard
- American Express
- Paypal
Bank transfers are also accepted: to pay by bank transfer, please contact our customer service. Please note that bank transfer purchases may take up to 6 working days to process.
Es können Zollkosten anfallen. Je nach Zielland ist unsere Lieferung völlig kostenlos.
Orders placed on Albert-Nobilis.com are processed quickly to ensure that your items can be delivered to you within the shortest possible time. Therefore, once an order has been placed, it cannot be canceled or changed.
If you have received your order and would like to return it, please refer to the return instructions included with your shipment.